Frequently asked questions
Everything you need to know before your first Signature Cleaning service.
Do you bring your own cleaning supplies and equipment?
Yes. We bring our own equipment and use high-quality cleaning products for every scheduled service. If you prefer a specific product, tell us when booking.
How can I receive a cleaning estimate?
Complete our estimate form, call or text 404-465-0655, or email Joselinhomeglowcleaning@gmail.com. Pricing is based on your home's size, condition, service, and frequency.
Do you offer recurring cleaning?
Yes. Choose weekly, bi-weekly, or monthly service based on your household, cleaning needs, and budget.
Will I have the same cleaning crew each time?
We send the same crew to recurring clients whenever possible, allowing them to learn your home, pets, priorities, and preferences.
Are you insured and bonded?
Yes. Joselin's Signature Cleaning is insured and bonded for added protection and peace of mind.
Do you background-check your cleaners?
Yes. Every cleaner we hire is screened and completes a background check before entering customers' homes.
Do I have to be home while you clean?
No. We can complete the service while you are away as long as safe, clear access instructions are arranged beforehand.
What if I have a concern after cleaning?
Contact us promptly and explain the concern. We will review it and work with you toward an appropriate solution.
What is the difference between Standard and Deep Cleaning?
Standard Cleaning covers regular upkeep. Deep Cleaning adds baseboards, fans, vents, fixtures, doors, switches, interior windows, buildup, and deeper kitchen and bathroom attention.
Does my home need to be empty for move cleaning?
Yes. Move-In and Move-Out Cleaning is specifically for empty homes and apartments without furniture or personal belongings.
Which services cost extra?
Inside oven, refrigerator, cabinets, and drawers are available as add-ons for any cleaning service at an additional cost.
Which areas do you serve?
We serve Atlanta and surrounding cities. Contact us with your address to confirm current availability.
Still have a question?
Call, text, or email us and we will be happy to help.